FAQ

Which phones do you make cases for?

iPhone 12 through iPhone 17 Pro Max (including iPhone Air), and Samsung Galaxy S23 through S26 Ultra. On every product page you pick your brand, then your series, then your exact model.

How does 3 for $59 work?

Add any 3 cases to your cart, in any mix of designs, colors and models, and the bundle price applies. That is $19.67 a case.

How much is shipping?

Shipping is free on every order, worldwide.

How long does delivery take?

Orders are processed in 1 to 3 business days. Delivery usually takes 7 to 15 business days, depending on your country. You get a tracking link by email as soon as your order ships.

Are the cases MagSafe compatible?

Cases marked MagSafe compatible on the product page have magnets built in, so they work with MagSafe chargers, wallets and mounts.

Will the print fade?

No. The design is printed under a protective finish that resists scratches, sweat and daily wear.

Can I return my case?

Yes. You have 30 days from delivery for a free return. See our Refund policy for details.

How do I contact you?

Write to contact@biomecases.com or use our contact form. We reply within 1 business day.